Frequently Asked Questions
Everything you need to know about trading skins on Stitch Skins
After your payment is confirmed, we send an automated Steam trade offer to your account. You accept the trade in your Steam client or mobile app, and the skin appears in your CS2 inventory. Most deliveries complete within 60 seconds.
We accept Visa, Mastercard, PayPal, Bitcoin, Ethereum, and paysafecard. All payments are processed through secure, PCI-compliant payment providers with 256-bit SSL encryption.
Yes. Every skin listed on Stitch Skins is verified through the Steam API. Float values, pattern indexes, and wear conditions are pulled directly from Steam and updated in real time. What you see is exactly what you get.
If a skin has not been delivered within 24 hours of payment, you are eligible for a full refund. Once a trade offer has been accepted, the sale is final. If you experience any issues, contact our support team and we will work to resolve it.
Trade holds depend on your Steam Guard settings, not on us. If you have Steam Guard Mobile Authenticator enabled for at least 15 days, there is no trade hold. We recommend enabling it for the fastest experience.
Click "Sell Skins" in the navigation, set your Steam trade URL, and send us a trade offer with the skins you want to sell. We will evaluate and make you an offer based on current market prices.
Yes! Our support team is available 24/7 via live chat, email, and Discord. Average response time is under 5 minutes. You can also use our contact form for detailed inquiries.